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Apapacho — Pricing & Refund Policy

Last updated: July 12, 2026

This Pricing & Refund Policy explains the current pricing of Apapacho, how future optional paid features may work, and how refund requests will be handled.

1. Current Availability and Pricing

Apapacho is currently preparing for public release on iOS and Android.

At this time, Apapacho does not offer paid subscriptions, paid features, or other products for purchase. Users are not currently charged to create an account, create a profile, communicate with other users, or use the available features of the service.

Current price: Free. No paid plan is currently available.

2. Future Optional Paid Features

Apapacho may offer optional paid features or subscriptions in the future.

Before completing any purchase, users will be shown:

  • The exact price and currency.
  • Any applicable taxes.
  • What the purchase includes.
  • Whether the purchase is one-time or recurring.
  • The billing and renewal period, when applicable.
  • Any introductory or trial terms.
  • How to cancel a recurring purchase.
  • The refund terms that apply to the purchase.

Apapacho will not charge a user without the user’s authorization.

Paid features will not guarantee a connection, conversation, in-person meeting, relationship, compatibility, or any particular personal outcome.

3. Messaging and Chat Payments

Apapacho does not sell chat credits and does not charge users per message.

Apapacho does not offer "pay-per-message," credit-based chat, or payments to individual users in exchange for messages, conversations, dates, companionship, or sexual services.

4. Purchases Through Apple or Google

Purchases made through Apple’s App Store are processed by Apple and are subject to Apple’s payment, subscription, cancellation, and refund policies.

Purchases made through Google Play are processed by Google and are subject to Google Play’s payment, subscription, cancellation, and refund policies.

Apapacho cannot directly issue a refund for a transaction when Apple or Google is the merchant or payment processor of record. Users must submit those refund requests through the applicable store.

Apapacho may still assist users with identifying a charge or resolving a technical issue involving a purchased feature.

5. Direct Purchases Processed by Apapacho

If Apapacho offers a purchase directly through its website and processes the payment using Stripe or another disclosed payment provider, the following policy will apply unless different terms are clearly presented before the purchase:

A user may request a refund for:

  • A duplicate charge.
  • A charge the user did not authorize.
  • A paid feature that was not delivered or could not be accessed because of a verified technical failure attributable to Apapacho.
  • Another circumstance in which a refund is required by applicable law.

Canceling a recurring subscription stops future renewals. Cancellation does not normally provide a prorated refund for a billing period that has already started when the paid service was made available, except where required by law or expressly stated at purchase.

6. How to Request a Direct-Purchase Refund

Refund requests for purchases processed directly by Apapacho should be sent to:

support@apapacho.app

Please include:

  • The email address associated with the Apapacho account.
  • The purchase date.
  • The amount charged.
  • The receipt or transaction identifier.
  • A brief explanation of the request.

Do not send a full card number, bank account number, password, authentication code, government identification document, or other unnecessary sensitive information by email.

Requests should be submitted within 14 calendar days after the charge whenever reasonably possible. This request period does not limit any non-waivable rights provided by applicable consumer law.

7. Review and Processing

Apapacho will review refund requests fairly and may request reasonable information needed to verify the purchase or investigate the issue.

Approved refunds will be returned to the original payment method. After a refund is issued, the user’s bank or payment provider may require additional time to post the funds.

Apapacho may revoke or remove access to a refunded paid feature.

Fraudulent, abusive, deceptive, or repeated refund requests may be denied where permitted by law.

8. Charge Disputes

Users are encouraged to contact Apapacho before initiating a charge dispute so that we can investigate and attempt to resolve the issue.

Nothing in this policy prevents a user from exercising rights available through a card issuer, payment provider, app store, or applicable law.

9. Changes to Pricing or This Policy

Apapacho may introduce, modify, or discontinue paid features in the future.

Any price change affecting an existing recurring subscription will be disclosed as required by applicable law and the rules of the payment platform used for the subscription.

The most recent version of this policy will be published on this page with its last-updated date.

10. Contact

For billing questions, purchase support, or direct-purchase refund requests, contact:

support@apapacho.app
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